FAQ
Answering your questions about home health care
Home health care, choosing between facility and at-home care, transitioning home after a hospital visit—it can all feel confusing. We're here to help.
We know that home health care services, choosing between nursing facilities and at-home care, transitioning back home after a hospital visit, and similar decisions can be stressful and confusing. We’ve written this FAQ to help answer some of the common questions we hear about home health care, available programs, eligibility, and more.
If you’re considering home health care for yourself or a loved one, have questions about moving out of a nursing facility, or want to understand insurance options, get in touch with us. We’ll put our clinical experience and program knowledge to work to help you get answers.
Home health care & elder care FAQs
What is home health care?
Home health care can look different for each person. For some, it’s long-term, at-home nursing care and assistance with daily living. For others, it’s temporary care after a hospital stay. Services can include medical procedures that used to require a hospital stay but can now be completed safely at home—such as dialysis, chemotherapy, intravenous infusion (IV), and wound care—as well as help with cooking, cleaning, transportation, and similar needs.
To learn more, visit our Skilled Care at Home, Private Duty At-Home Care, or Hospice & Palliative Care pages, or contact us directly.
Why choose home health care?
The most well-known benefits are comfort and convenience, but there are many more. Home health care draws on the resources and support of family, which are essential to healing. Clients often recuperate faster and more effectively at home, among family, friends, pets, and familiar surroundings. People feel more secure in their homes, can develop one-on-one relationships with their caregivers, and benefit from a dedicated team helping them recover.
Is home health care expensive?
Home health care costs differ depending on individual needs and the level of care provided. Costs may be covered by insurance, paid privately by the client or family, or covered by special government programs such as Medicare and Medicaid. If you aren’t sure what your insurance covers or whether you qualify for financial assistance, contact us for help.
How do I arrange to get home health care?
Getting home health care is easier than most people think. It might start with a referral from a client, family member, doctor, or discharge planner—or you may simply be looking for options. Our compassionate, experienced staff prioritize your comfort and clarity and are happy to answer any questions about arranging care, costs, and programs. We’ll connect you with available resources and help you get support tailored to your needs, preferences, and situation.
Will Medicare, Medicaid, or private insurance cover home health care services?
In some cases, Medicare, Medicaid, or private insurance may cover home health care services or parts of them. One program available in Michigan is the MI Choice Waiver Program. As the State of Michigan explains, “Through MI Choice, eligible adults who meet income and asset criteria can receive Medicaid-covered services like those provided by nursing homes but can stay in their own home or another residential setting.”
Other programs and private insurance options are also available with different eligibility criteria. Get in touch and we’ll help you navigate the process.
What area does A&D Home Health Care cover?
A&D Home Health Care has offices in Saginaw, Mt. Pleasant, and Pigeon. We cover a wide range of Michigan counties—including Saginaw, Bay, Midland, Clare, Gladwin, Isabella, Gratiot, Huron, Tuscola, and Sanilac—as well as portions of Genesee County and the Dayton, OH area. See our Service Areas page for details.
Do you send people over for me to interview?
No. A&D Home Health Care employees are carefully chosen health care providers. We verify personal and work references, verify licenses, and perform criminal background checks. Many of our home health aides are Certified Nursing Assistants (CNAs). Licensed staff must keep their licenses current, provide evidence of a current physical when hired, and keep TB testing and CPR training up to date. We also conduct monthly in-services for home health aides.
Do you perform background checks on your employees?
Yes. Criminal history checks are completed on all new potential employees before hiring.
Will we receive care from the same personnel each time?
We believe in continuity of care. You can expect at least two employees to rotate between weekends in order to maintain a supportive work environment for everyone. If a staff member is on vacation or unavailable, we’ll staff you with someone familiar. If you require 24-hour care, you can plan on at least six to seven employees working rotating shifts whom you’ll come to know.
Will Medicare pay for a home health aide to come in while I'm at work?
Medicare will not cover what it considers custodial care. Medicare only pays for intermittent home health visits for personal assistance when skilled personnel (RN, LPN, or therapists) are going into the home on a physician’s order, and you must be homebound to receive this benefit. You can learn more on our MI Choice Waiver page.
If I can't afford private pay and my need doesn't meet Medicare requirements, what's available?
Concerns about insurance and payment are common, and we’re here to help. Possibilities include:
- MI Choice Waiver program
- Private insurance companies — requirements vary by plan; deductibles and copays may apply
- Long-term care insurance policies — private policies that can pay for covered home health care
- Worker’s Compensation — for work-related injuries
- Liability insurance — for injuries covered by an applicable auto or homeowner’s policy
- Tobacco Settlement Respite Program — family caregiver respite on a cost-share basis
- Children’s Special Health Care Services — a waiver program for children with special needs
What is the billing procedure?
A&D Home Health Care submits billing invoices twice each month: after the fifteenth and after the end of the month. Payments may be made by cash, check, VISA, MasterCard, or Discover.
If my situation or needs change, can we increase or decrease the hours?
Yes. Times and hours are flexible to meet the needs of our patients. We’d appreciate as much notice as possible so we can adequately meet your requests.
We can help you navigate home health care
Give us a call or send us a message to get your questions answered.